As of February 16, 2016, Pudince formally announces the public recall of an estimated 76,000 Ninko devices. The affected device is known to have a parts failure when disconnected from a PC USB slot after 50,000 writes. This can damage the PC and device.
Pudince recommends that customers with this device back their data up in an alternate location and then lodge a replacement request by redeeming the device recall offer.
Your device may be eligible for the recall if:
To confirm if your device is affected, please lodge a redemption request for the recall of your device. A replacement will be dispatched within 2 to 4 business days of the application submission. You will not be able to submit the request if the serial number does not match that of an affected unit.
If you do not know the serial number of your device, please contact us at email@example.com with your Full name, Contact Phone and Email address and a photo of the broken device.